If your jewellery has been lost, stolen, or damaged due to unexpected circumstances we can work with you to replicate your beloved piece(s).
Whether you are replacing a family heirloom, unique contemporary jewellery item, or missing diamond our team of expert jewellers and stone setters will recreate your pieces with the attention, care, and skill they deserve.
We have a strong passion for jewellery at Juvelisto, and are aware that precious pieces hold emotional, as well as material, value. We will make every effort to carefully understand what was lost and to make the insurance replacement process as smooth as possible.
First, you must contact your insurance provider to make a formal claim. Once they approve your jewellery claim and give you a budget to work with, they will usually request that you get a couple of estimates. They may give you a list of preferred vendors, but keep in mind that it is your right to work with any jeweller of your choice.
Next, contact us to book a jewellery consultation. You will meet with Juvelisto shop owner and lead goldsmith, Sasha Shkolnik, who will guide you through the insurance claim and replacement process.
After the consultation she will prepare an estimate, which we will submit to your insurance company.
• insurance company’s name • adjuster’s name and contact info • your claim number • any photos of the items to be replaced
Experiencing a theft or loss can be overwhelming, inconvenient, and often emotional. We are here to assist you. If you have any questions about our jewellery insurance replacement process, please feel free to contact us.